Jellycats UK customer care
Privacy policy
The store collects only the information needed to run the cart and fulfill an order.
Cart data
Cart contents and an active checkout reference are stored in your browser so the cart survives refreshes. You can clear them by clearing site storage.
Checkout data
Jellycats UK collects the email and shipping address used to fulfil the order. Whop processes payment details, and Jellycats UK does not receive or store your full card number.
Order records
Product lines, totals, payment references, email, and shipping details may be stored to verify payment, fulfill the order, handle support, and prevent duplicate charges.
Infrastructure
The storefront is hosted on Render. Service providers may process technical logs required for security and reliability.
Last updated July 10, 2026. For order-specific help, use the support details included with your checkout receipt and include your Jellycats UK order reference.